Privacy Policy
Last updated: July 2026
Profix Contractors Ltd ("Profix Contractors", "we", "us" or "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect and use information when you visit profix-contractors.co.uk or contact us about our Gas, Heating and Plumbing services in Greater London.
Who we are
Profix Contractors Ltd (Company number 13286852) provides domestic and commercial Gas, Heating and Plumbing services across Greater London, United Kingdom.
Registered address: 128 City Road, London EC1V 2NX, United Kingdom.
Contact: Phone 0208 798 2598 ยท Email info@profix-contractors.co.uk
Information we collect
- Name, phone number, email address and property details when you submit an enquiry form
- Business name and site information for commercial enquiries
- Technical data such as browser type and IP address via standard server logs
How we use your information
- To respond to your enquiry and provide quotes or booked services
- To arrange appointments and communicate about your job
- To meet legal and regulatory obligations relating to Gas Safe registered work
- To improve our website and customer service
Legal basis for processing
We process personal data on the basis of your consent (when you submit a form), our legitimate interests in operating our business, and where necessary to perform a contract for services you request.
Sharing your data
We do not sell your personal data. We may share information only where required by law, with accredited partners involved in delivering your service, or with payment and accounting providers where relevant.
Data retention
We retain enquiry and job records only as long as needed for the purposes above, including any period required for warranty, tax or regulatory compliance.
Your rights
Under UK data protection law you may request access to, correction of, or deletion of your personal data, and may object to or restrict certain processing. To exercise these rights, contact us at info@profix-contractors.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Cookies
Our website uses essential cookies required for basic functionality. We also plan to use Google Analytics to understand how visitors use our site. Google Analytics may set cookies and collect usage data such as pages visited and general location. You can control or block cookies through your browser settings. For more information, see Google's Privacy Policy.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on this page.